Scott Boatwright may face challenges such as maintaining the momentum of Brian Niccol's successful turnaround strategy, ensuring smooth integration of new technologies, managing investor expectations after a stock drop, and navigating leadership transitions within the company056. Additionally, he must sustain customer satisfaction and operational efficiency during this interim period.
Key factors include strategic expansion to 3,437 locations, emphasis on digital business and third-party delivery services, successful marketing of the "Food with Integrity" philosophy, menu innovations, and effective pricing strategies289. Additionally, international growth and increased consumer demand for fast-casual dining played significant roles478.