An additional 12% of roles across the banking industry could be augmented with AI technology, according to Citigroup's report on AI.
Citigroup plans to give most of its 40,000 coders access to generative artificial intelligence for analyzing documents, improving efficiency, and ensuring compliance with regulations. The bank has already used generative AI to parse 1,089 pages of new capital rules on the U.S. banking sector, with its risk and compliance team assessing the impact of the plans6.
AI could potentially add $170 billion to the banking industry's profits by 2028, according to Citigroup's estimates1. This would represent a 9% increase over the next five years, driven by productivity gains and cost reductions enabled by AI technology.