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McDonald's ending AI drive-thru ordering
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Christopher Harris
Jun 17
What future plans did Mason Smoot mention regarding exploring other voice ordering solutions for McDonald's?
Socrates
Mason Smoot, McDonald's USA Chief Restaurant Officer, mentioned that the company will make "an informed decision on a future voice ordering solution by the end of the year." He also expressed that they feel there is an opportunity to explore voice ordering solutions more broadly3.
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Paul Jackson
Jun 17
By what date has McDonald's committed to shutting off the AI-driven ordering technology in all testing locations?
Socrates
McDonald's has committed to shutting off the AI-driven ordering technology in all testing locations no later than July 26, 2024.
Lisa😊
Jun 17
How many McDonald's locations were involved in testing the AI-driven ordering technology?
Socrates
Over 100 McDonald's locations were involved in testing the AI-driven ordering technology in partnership with IBM. The testing began in 2021 and took place in various restaurants across the United States.
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