The CDK software system outage due to a cyberattack disrupted AutoNation's business operations. The full scope and impact of the incident are not yet known, but the company has continued to sell, service, and buy vehicles using alternative processes such as manual paperwork. The timing of the restoration of other impacted CDK applications remains unclear.
The outage of CDK's software system was caused by a cyber attack. CDK Global, a provider of software for auto dealers, experienced a cyber incident that led to the shutdown of its systems. The company is currently working to restore the affected systems and dealerships are finding alternative ways to conduct their business during the outage.
Yes, the affected auto dealerships are still operational during the outage. However, many dealerships are experiencing disruptions and are having to resort to manual paperwork and alternative processes to continue their business. Some dealerships have also reported negative impacts on their operations and sales due to the outage.