US car dealerships face ongoing outage after CDK cyberattacks
How many dealerships use CDK Global's software?
CDK Global's software is used by approximately 15,000 dealerships across North America. The company provides a range of services, including customer management, vehicle records, and other essential dealership operations.
What are the consequences of the CDK Global system outages?
The CDK Global system outages have caused significant disruptions for car dealerships in the U.S. and Canada, leaving them unable to access crucial systems for tracking sales, managing customer information, and scheduling maintenance. Many dealerships have had to resort to pen and paper, while others have seen delays in closing sales. The outages have also raised concerns about potential data breaches and the security of customer information.
What measures is CDK Global taking to resolve the outages?
CDK Global is working with third-party experts to assess the impact of the cyberattacks and is providing regular updates to customers. The company has proactively shut down most of its systems as a precautionary measure and is working diligently to restore services and get dealers back to business as usual.